Billing

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Billing Process

Each customer's water meter is read bi-monthly. Once read, a bill is sent to the customer for the amount of units used during that period. One unit of water is measured as CCF (One Hundred Cubic Feet) which equals 748 gallons. Please see our rates for more information.

Method of Payments Accepted

Pay By Phone

Customers may pay anytime - day or night - by pay by phone. Dial 833-262-5908 and have your account number and property address ready to complete payment.

In Office

Between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday we accept cash, check, money orders and credit/debit cards at our office located at 2400 Francisco Blvd., Pacifica. Online: Payments made online on our website are received the same day. You may choose to use your credit or debit card to pay online. Please note: Payments made through the customer's own banking service online may not be received for up to 10 days.

AutoPay

AutoPay is an easy, convenient and secure way to pay your water bill. AutoPay automatically transfers funds from your credit/debit card or checking/savings account each cycle to pay your water bill; no more writing checks, buying stamps, or forgetting your payment. Simplify your life by never mailing a payment again! To set up, login to your customer account online. AutoPay by checking account is also available, however, customers must contact the office for the form and instructions to process.

AutoPay - Direct Debit Checking Account

To use AutoPay through your checking account, download this form and return to the District office with a voided check.