Method of Payments Accepted
Pay By Phone
Customers may pay anytime - day or night - by pay by phone. Dial 833-262-5908 and have your account number and property address ready to complete payment.
Our online customer portal allows customers to review water consumption, billing history, and to schedule payments. Visit your online account here. All payments made on our website are received instantaneously. For first time use, have your account number and service address ready to complete registration.
Between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday we accept cash, check, money orders and credit/debit cards at our office located at 2400 Francisco Blvd., Pacifica. Online: Payments made online on our website are received the same day. You may choose to use your credit or debit card to pay online. Please note: Payments made through the customer's own banking service online may not be received for up to 10 days.
AutoPay is an easy, convenient and secure way to pay your water bill. AutoPay automatically transfers funds from your credit/debit card or checking/savings account each cycle to pay your water bill; no more writing checks, buying stamps, or forgetting your payment. Simplify your life by never mailing a payment again! To set up, login to your customer account online. AutoPay by checking account is also available, however, customers must contact the office for the form and instructions to process.
AutoPay - Direct Debit Checking Account
To use AutoPay through your checking account, download this form and return to the District office with a voided check.
What is e-Billing?
e-Billing is the electronic delivery of a bill. Your bill will be sent directly to your email inbox and will look similar to your current paper bill.
What are the benefits of e-Billing?
- More time to receive, review and pay your bill
- Convenient access
- Information is secure and confidential – only you can view your eBill from your inbox
- No more paper bills to file or shred
- Your bills, and all the information on your account, are securely available with just a few mouse clicks
- Reduce the environmental impact of paper billing
How can I sign up?
All you need to do is to call our office at (650) 355.3462 and provide a valid email address.
Do I need to create a user ID and password?
Our e-Billing solution does not require registration with a user ID and password. You will not need to register on a website. Your bill will be sent directly to your email inbox.
Can I unsubscribe from the e-Billing service?
Yes, you may unsubscribe from receiving your bill electronically at any time. Simply unsubscribe by calling Customer Service.
Is e-Billing a free service?
Yes, e-Billing is a free service. There is no charge for signing up and receiving your bill electronically.